Shipping Policy

This Shipping Policy explains how WINDERMERE COMMERCE LLC processes and ships orders placed through windermerecommerce.com.

1. Shipping Destinations

WINDERMERE COMMERCE LLC provides shipping services for:

Domestic orders within the United States.
International orders to selected countries and regions where shipping service is available.

Shipping availability may vary depending on the destination, product, carrier service, and applicable restrictions.

2. Order Processing Time

Orders are generally processed within 1 business day after payment has been successfully confirmed.

Orders placed on weekends or holidays may begin processing on the next business day.

Customers will receive order-related shipping information when the order has been prepared for shipment.

3. Domestic Shipping

For orders shipped within the United States:

Processing Time: 1 business day
Estimated Transit Time: 2–5 business days

Domestic orders may be shipped through commonly used carriers, including:

USPS
UPS
FedEx
Other qualified delivery carriers when appropriate

Actual delivery times may vary depending on the destination, carrier capacity, weather, holidays, and other circumstances.

4. International Shipping

For international orders:

Processing Time: 1 business day
Estimated Transit Time: 5–15 business days

International orders may be shipped through international postal services, UPS, FedEx, DHL, or other qualified carriers depending on destination and service availability.

International delivery times may be affected by customs clearance, local postal operations, import regulations, holidays, weather, or other circumstances outside our control.

5. Shipping Charges

Shipping charges are calculated and displayed during checkout when applicable.

The shipping cost may depend on the destination, package size, package weight, shipping service, and other applicable factors.

6. Customs, Duties, and Taxes

For international orders, customs duties, import taxes, VAT, brokerage fees, or other destination-country charges may apply.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

WINDERMERE COMMERCE LLC is not responsible for delays caused by customs inspection or clearance procedures.

7. Tracking Information

When tracking information is available, it may be provided to the customer after the order has been shipped.

Customers can use the tracking information to monitor the progress of their shipment.

Tracking updates may take some time to appear after a package has been accepted by the carrier.

8. Delivery Delays

Estimated delivery times are provided for reference only.

Delivery may be delayed due to:

Severe weather
Carrier delays
Customs inspections
Incorrect or incomplete addresses
Public holidays
High shipping volumes
Transportation disruptions
Other circumstances beyond our reasonable control

If a shipment is delayed, customers may contact us at contact@windermerecommerce.com for assistance.

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply if the customer requests reshipment.

10. Lost or Damaged Packages

If a package appears to have been lost or arrives damaged, customers should contact us as soon as possible and provide the order information and any available photographs or supporting documentation.

We will work with the applicable carrier to investigate the issue.

11. Contact Information

For shipping questions, please contact:

WINDERMERE COMMERCE LLC
Phone: + 7207979632
Email: contact@windermerecommerce.com
Address: 1601 S IVANHOE ST DENVER CO 80224